Posts Tagged ‘SpringCM’

Clouds and Shared Services?

Thursday, November 11th, 2010

Shared Services 2.0?

My good friend and colleague, Jeff Williams, and I are guests on a webinar mid-day today re: shared services.  In preparing for the webinar, we talked a lot about how shared services has been changing the last few years. Moreover, we discussed how the economics and technologies that defined so many shared service initiatives in the 1990s are now in need of review.

Shared Services 1.0 to 2.0

While neither of us is enamored with the name, we used a short-hand term, shared services 2.0, to describe the differences between the older generation of shared services and the newer one. One area we intend to discuss on the call is the ability of cloud technologies to change the work location, economics and process designs of shared service work.  Please feel free to listen in on the call.

Want to be more relevant? Quit chasing, fixing and passing around paper docs!

Sunday, May 30th, 2010

Jeff Williams, an old colleague of mine at Accenture, and I will be guests on a webinar on June 3, 2010. The webinar will be run by CFO magazine and sponsored by SpringCM. SpringCM is a cloud-based content management solution headquartered here in Chicago.

Jeff and I will get quizzed regarding our views on the content management space.  This area remains of great interest to Jeff and I as we both drove a lot of work in back office processes in our careers. We’re still seeing a lot of bad processes in businesses. Some of this is due to rushed mergers, over-reliance on spreadsheets, etc. to solve problems. But, sadly, we’re still seeing a lot of talented individuals in all manner of companies struggling with error correction activities, fighting fraud and other fire-fighting activities when they should be doing something far more strategic for their employers and their careers.

Last week, in preparation for this, Jeff and I did a conference call. We’ll likely discuss:

– how prevalent document and process problems still are in many businesses

– how expensive these problems can be

– what the range of solutions are in the marketplace

– the upside some companies reap with better content solutions

– how the cloud (i.e., software as a service) brings better economics to this space

– and whatever else the folks at CFO want us to discuss

If you’d like to listen, there’s no fee but you’ll need to register on CFO magazine’s site:
http://www.cfo.com/webcast.cfm?webcast=14499018&pcode=SPR060310_Vital_Analysis

I hope a few of you can make it

Brian